Compliance Isn’t Optional: Why MSPs Should Lead with Email Encryption

Compliance Isn’t Optional: Why MSPs Should Lead with Email Encryption

June 17, 2025

In today’s digital business landscape, compliance is no longer just a concern for healthcare and finance. Increasingly, small and mid-sized businesses across all industries are being held to higher standards when it comes to protecting sensitive information. As an MSP, that puts you in a position of both responsibility and opportunity—and email encryption should be front and center in your security offering.

🛑 Ignoring Compliance = Risk for You and Your Clients

Email remains one of the most common sources of data leakage. A misdirected invoice, an exposed social security number, or a breached inbox can trigger audits, fines, or worse—lawsuits and brand damage.

Your clients trust you to keep their systems safe and their data private. Failing to implement basic safeguards like encryption could not only harm them—it could erode your reputation and put your business at legal risk too.

📜 Who Needs to Comply?

Chances are, your clients fall under at least one of the following:

  • HIPAA – for healthcare providers, medical billing, or anyone handling PHI
  • GLBA – for financial advisors, tax preparers, mortgage brokers
  • PCI-DSS – for anyone processing credit cards
  • GDPR/CCPA – for businesses handling personal data from EU or California residents
  • Industry-specific contracts or SLAs – that require secure communication

If you’re not helping clients protect data in transit, they’re likely out of compliance—and unaware.

🔐 Email Encryption: The Easy Compliance Win

Unlike other security solutions that require complex infrastructure or deep client involvement, email encryption is fast to deploy and easy to manage. For MSPs, it checks multiple boxes:

  • Satisfies regulatory data protection requirements
  • Protects against human error and malicious attacks
  • Demonstrates your value as a proactive, security-first provider
  • Drives monthly recurring revenue with minimal overhead

💬 Encryption Builds Trust

Beyond regulations, clients simply want peace of mind. When you offer encrypted email solutions, you show clients that you’re not just fixing problems—you’re preventing them.

More importantly, you help them show their customers that privacy matters. That builds brand trust, increases client retention, and positions you as a long-term partner.

🧠 Educate, Don’t Just Sell

Your clients may not ask for encryption by name—but they’ll respond when you highlight the real-world scenarios:

  • “If someone accidentally sends a tax form to the wrong address, how do we protect it?”
  • “If your customer sues you for data exposure, what proof do you have that you took precautions?”
  • “Can you demonstrate to a regulator that sensitive messages are protected end-to-end?”

💼 The MSP Opportunity

Offering email encryption isn’t just about compliance—it’s a smart business move:

  • Bundle it with threat protection and archiving
  • White-label it under your brand
  • Automate it to trigger based on rules, not user behavior
  • Price it per-user for predictable margins

🔚 Final Word

Email encryption is no longer a luxury. It’s a minimum requirement in a world of increasing regulation, digital communication, and cyber risk. As an MSP, you have a unique opportunity to lead your clients into compliance while adding high-value, low-effort services to your offering.

Don’t wait for a breach to start the conversation—make email encryption part of every client onboarding.

Looking for a turnkey, MSP-ready email encryption platform?
We make it easy to deploy, brand, and bill—so you can focus on protecting your clients and growing your business.